Differences Between a Running User and a Dashboard Filter in Salesforce

So one of the biggest confusions I’ve seen in reporting on the Salesforce platform is the difference between Dashboard Filters and Running Users. These two features are very similar. In...

How to Merge Cases in Salesforce

Salesforce is really setting themselves up for success by introducing new features to replace a number of different systems. At first they were a great solution for a CRM and now they are working on their service management systems.